At Icariin Health we continuously strive to improve our web-store, improve our customer service, and ultimately improve the product in which we sell.
We are globally recognised as the #1 retailer of Horny Goat Weed and now we are globally recognised as the #1 retailer of the most effective Horny Goat Weed supplement available. That trophy does not come easy, it comes from sustained hard work.
The following improvements result from not only our own market/industry research, but equally so from your (the customers) valuable feedback. These steps forward are something that for the most part tend to happen in the background among the brains of our ‘Web Development’ and ‘Product Development’ teams, however we feel that it’s important to keep our much-valued customer base up to speed on all the latest and greatest developments here at Icariin Health.
STORE IMPROVEMENT: Site-Wide SSL security
SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. SSL is an industry standard and is used by major websites such as Google, Facebook, Wikipedia, Twitter etc. in the protection of their online data transfers/transactions with their visitors/customers. SSL security is recognised by the 'https' prefix in a websites URL (as opposed to the non-secure 'http' prefix).
You may of recently noticed that no matter which page of our website you are browsing, you now see a ‘padlock’ symbol present in top-left of the URL ’address bar’ of your web-browser. This ‘padlock’ security symbol is something that has always been present at the ‘Checkout’ stage of our web-store since day one because SSL security/privacy is mandatory at ‘Checkout’ stages for all secure web-stores like ours. That being said however, this SSL (Secure Sockets Layer) is not mandatory for general browsing of web-stores prior to entering the ‘Checkout’ stages, therefore the majority of web-stores still don’t incorporate this extra layer of security prior to the actual checking-out stage.
We at Icariin Health however have gone the extra mile to make sure that the very second you land on our web-store to the second you exit our web-store you are browsing in a 100% secure and private manner, with full encryption from start to finish. As of 2016 we proudly announce that all Icariin Health web-stores are now 100% SSL certificated on every single page of our stores. Your security is as important as our security, so enjoy browsing all our stores in full the confidence of site-wide SSL privacy throughout.
CUSTOMER SERVICE IMPROVEMENT: Domestic Australia Shipping Methods
Yes we hold our hands up to this one! It’s definitely been a long-time coming, however nonetheless we are now very pleased to announce that as of June 16th 2016 we will proudly be offering domestic shipping services to all customers located within Australia.
Our Australian customer base has enjoyed reliable and customs-friendly shipping from our UK warehouse since we first opened in 2009, however we recently acquired the services of a New South Wales based fulfilment centre and are currently in the process of exporting our icariin 60™ Horny Goat Weed supplement over to this NSW based warehouse ready to launch domestic Australia shipping. We are very excited, and our current Australian customer base has already expressed their pleasure as regards the fact they will soon enjoy much faster delivery times!
(Note: We will also be launching a store in the currency of Australia Dollars before the end of 2016 too!)
PRODUCT IMPROVEMENT: Higher Standards Of Product Packing & Labelling
One of the main reasons as to why our partnership with the World A.B.S brand works so well is because, just like ourselves, World A.B.S also continually strive to "one-up" themselves from their previously attained goals and achievements.
World A.B.S icariin 60™ Horny Goat Weed is without doubt the best Horny Goat Weed supplement available and this has been common knowledge for the last 6 years. That’s all well and good, however if the actual supplement itself is the best of the best, then the only way to really improve on that is to add to the quality of the processes and packaging surrounding the supplement itself.
It’s on this very note that we are extremely pleased to inform you that throughout July 2016 we will be rolling out the new high-end finish bottles and labels of the latest batch of icariin 60™ from World A.B.S.
Produced to the very same high cGMP standards, the new batch of product comes with new improved bottle and packaging quality, along with additional enhancements to label info/detail.
The above improvements for 2016 are just a few of many to come, so please keep a check on our News page for all future announcements!