All shipping worldwide is outsourced to a professional fulfilment centre, with warehouses based in the UK, USA and Australia. At Icariin Health™ we believe this to be the best possible shipping service provided by any international retailer out there, giving fast, reliable and affordable delivery to our much valued customers.
***All parcels are shipped in non-descript, discreet packaging - click here for further details.***
We currently ship to over 65 different countries around the globe. To see which countries we ship to and which of our warehouses your order will be dispatched from, please click here.
To find out the exact cost of shipping for your intended order, simply visit the Buy Page of our store and add the items you wish to purchase to the 'Cart'. You will then be automatically directed to the 'Shopping Cart' page of our store where you will find a 'Shipping Rates Calculator' near the bottom of the page. Here you can enter your country and Postcode/ZIP-Code details in order to generate the shipping rates/services available for your location, as shown in the following image:
'DOMESTIC' COST STRUCTURE: The postage costs for domestic shipments (i.e. to the UK, USA and Australia) are determined by the quantity of items being purchased and your chosen shipping method from the options provided.
'INTERNATIONAL' COST STRUCTURE: The postage costs for international shipments (i.e. shipments to countries other than the UK, USA & Australia) are '100% Flat-Rate Guaranteed' which means that the shipping cost does not rise with increases to the end parcel weight. Instead the international shipping cost we charge remains exactly the same irrespective of the quantity of items ordered. Due to this benefit; international customers can vastly reduce the apportioned shipping cost per item purchased, simply by purchasing a larger quantity of items within a single order.
Orders are usually dispatched within 1 to 2 days following the date in which your order was placed (excluding weekends and public holidays).
The delivery times given below are strictly an estimate only, and are NOT guaranteed by us here at Icariin Health™:
Royal Mail 2nd Class Signed-For —> 2-3 working days** from date of dispatch
Royal Mail Special Delivery —> 1 working day** from date of dispatch
USPS First-Class Mail —> 3-5 working days** from date of dispatch
USPS Priority Mail —> 2-3 working days** from date of dispatch
Royal Mail International —> 5-10 working days** from date of dispatch
Australia Post Ground Parcel —> 2-7 working days** from date of dispatch
REST OF THE WORLD
Royal Mail International —> 7-14 working days** from date of dispatch
USPS International —> 7-14 working days** from date of dispatch
Australia Post International —> 7-14 working days** from date of dispatch
** ‘working days’ excludes weekends and public holidays.
UNITED KINGDOM: Our UK customers enjoy domestic shipping, orders being shipped from our East Sussex based warehouse, hence they are all completely free of any import/customs fees.
USA: We are pleased to tell you that all orders shipped to addresses within the USA are shipped domestically from our Pennsylvania based warehouse, hence they are all completely free of any import/customs fees.
EUROPE: Orders for delivery to countries within the European Union (EU) are shipped from our UK warehouse hence are fully 'EU Trade Friendly' meaning that they are completely free of any import/customs fees. For orders to European countries that are NOT part of the European Union (EU), customs/import fees may or may not apply (i.e. depending on your country's specific import/customs policies).
AUSTRALIA: Orders to addresses within Australia are shipped domestically from our Sydney based warehouse, hence they are all completely free of any import/customs fees.
CANADA: Orders to Canada are shipped from our USA based warehouse and are subject to certain customs/import regulations. Before ordering please read the necessary details by clicking here.
REST OF THE WORLD: Customs/import fees may apply depending on your country's import/customs policies. To find out which countries we deliver to and which of our warehouses your order will be dispatched from please click here.
You'll be pleased to know that due to the fact that we use public postal services, we ship to all PO BOX addresses both domestically and internationally.
We also ship to all APO, FPO and DPO military addresses too. When checking out with your order simply enter your military address in full; making sure to select United States for the ‘COUNTRY field’ and then selecting either Armed Forces Americas, Armed Forces Europe or Armed Forces Pacific for the ‘STATE field’.
At Icariin Health™ we provide 'Tracked Shipping Services' for both your peace of mind and our own. You will receive a 'Shipping Confirmation' email containing your tracking details shortly after your order has been dispatched. It is recommended that you regularly check the 'online' tracking status of your parcel because some postal couriers have now stopped placing the 'We Attempted To Deliver' paper-cards through your mailbox when you are not present at the given delivery address, instead putting this information solely 'online'.
To find out how best to track the delivery of your order, please click here and scroll down to the section titled - How Can I 'Track' My icariin 60™ Horny Goat Weed Delivery?
Providing us with your full and correct 'Shipping Address' details is entirely your responsibility, so we ask you to please make sure you double-check your entered 'Shipping Address' before submitting your order. If when you receive your 'Order Confirmation' email from us you notice that you've made some errors when entering your 'Shipping Address', then please email us immediately! We however can't promise that we will be able to amend your address details at this stage, as once your order has been submitted to our warehouse facility the 'Shipping Address' details CANNOT be amended. Submission of your order to our warehouse facility can take as little as a few minutes up to a few hours after the time in which you placed your order, hence the sooner you notice any mistakes you've made, the higher the chances are that we will be able to correct them for you. Save yourself the hassle and always double-check your 'Shipping Address' before submitting your order.